Overview
Modern chatbots are no longer button menus. We build bots that understand natural Thai and English, answer from your real company data such as products, prices, terms and order status, and know when to pass the conversation to a staff member. Every conversation also captures customer details your sales team can follow up on straight away.
What you get
- Bots on LINE Official Account, your website or Facebook Messenger
- A knowledge base built from your documents, website and database (RAG)
- Order tracking, bookings or quotations directly in chat
- Handover to staff with a summary of the conversation
- Reports on top questions and resolution rates
Use cases
Online stores answering questions about products, prices and delivery
Hotels, villas and service businesses taking bookings on LINE
Clinics and other appointment-based services
Support teams answering how-to questions from product manuals
How we work
Discover
Understand your work, data and constraints, then choose where AI adds value fastest.
Pilot
Build a working system with a narrow scope in 2 to 4 weeks and measure it with numbers.
Scale
Extend to more tasks and departments, connect more systems and improve from real usage.
Operate
Maintain the system, monitor quality and cost, and adopt newer models when they perform better.
Frequently asked questions
Will the bot make things up?
The bot answers only from the data we give it. When it does not know, it says so and hands over to a person. We test it with real customer questions before launch.
Can it work with our existing LINE OA?
Yes. We connect through the LINE Messaging API to your current account, so nothing changes for your customers.